A comment from one of our Facebook fans. Thank you Mr. Torres for your review of our product and kind words!
"Heat Demons are BY FAR the best grip heaters on the market PERIOD! I had them installed when the crappy Harley OEM heaters died after just over a year in service. They were filled with water and were never really got hot. Heat Demons set on the second position are HOT, HOT, HOT! Cannot give them enough applause."
We got a great email from one of our customers today. He received an old kit picked up from a dealer for Christmas that wouldn't fit on his bike. We took care of him quickly, and here's his response:
Crystal, That is awesome... Actually, unbelievable... That type of customer service is virtually unheard of today. You can be guaranteed that any future purchases that I make of any product that you sell will be bought from you guys. I will also be advising all of my friends that have a need for any of your products that they need to be buying from you. Once again, thank you so much.. Just curious, some companies have been using YOU TUBE as a means of providing installation instructions and video. Do you have anything like that? May be something to think about.
Anywhooo, all the best for 2012..
Lance
We are 100% committed to every customer loving their Heat Demon products. We have real people answering the phone, emails, and Facebook. If you ever have a question on the install, call or email, and we'll respond promptly!
A big thanks to two of our team members, Joe and Crystal, for assisting this customer in our tried and true top-notch fashion!
We came across a couple of GREAT Heat Demon reviews...thought we'd share them. Thank you so much!
My wife loves to ride, but has one problem-- her hands are always cold. ALWAYS. I've tried windshields with extensions over the handgrip area, every cold weather glove know to man, and finally got her a pair of heated snowmobile gloves-- problem FINALLY solved.
But, the gloves are kind of overkill for normal riding around in the spring or at night in the summer, so I was kind of back to square one.
I got them on a Group Buy from another forum (I'm a V-Rod guy), and was a little suspicious-- my experiences with heated grips have invariably been a waste of time. It was tough to believe that a 3A/40W system could put out the power to heat the bars and grips-- especially since I was going to be installing metal and rubber Performance Machine Contour grips on Wife's bike at the same time. However, they had good reviews on the V-Rod forum, and after talking to the guy who sells them (and watching the install video on youtube) I took a chance.
The kit you get includes everything you will need for the install. The instructions and attention to detail were excellent-- they even included a grommet for the bar and a plastic snake to help fish the wires.
You have to drill one small hole in the very bottom of the left bar (right in the dimple). Once you're done, you can't tell they're there-- you have one sheathed black wire that runs into the main wiring harness under the tank, and it blends in next to the clutch line. Wiring is a bit of a challenge, but that's mostly due to the limited space under the tank. The control head replaces the clutch perch and looks factory installed. There are four levels of heat as well as dimming capability.
Does it work? Wow. Yes. I was very impressed, and my wife is blissed out! I wouldn't have believed it-- she rode yesterday in about sixty degree weather-- thin summer-weight gloves and she had it on the second setting-- her hands were toasty for the entire ride and that made for a Happy Wife.
Hand's down recommended. These probably won't save your hands when you're down into the 20-30's, but they're pretty slick for anything in the 40's or above. It takes a few minuts for the grips to warm up since you have to heat a lot of metal (bar and grip)-- I'd expect them to work even better with stock rubber grips.
Overall, I'm VERY impressed. Anything that makes Wife happier and makes her enjoy riding more gets big, BIG thumbs up.
I'll second that recommendation. I installed them in January and they work very well. The only issue I had was (me) getting them wired for power. Initially I had wired them inline with a fuse to the battery, but kept forgetting to turn them off Now they go with the key
Arctic Bikers Buddy I’m going to get right to the point with this review. Heat Demons, for as well as they work, for as good as the final installation looks and for the ease of use have to take a back seat to the manufacturers customer service. I bought a set of Heat Demons through Choppers-R-Us (name made up BTW) after trying out a couple of other different models. Believe me, unless you have a big fairing to hide ungodly large, clumsy looking switches into, just bite the bullet and buy Heat Demons. The Heat Demons showed up packaged nicely and sat under my desk for a couple of weeks. On one of those cold lazy autumn days with hot coffee and cold fingers I went out and did the installation. Installation was straight forward with the instruction sheet giving two sets of how-to’s in case you want to do it on the bike or prefer to remove the handle bars. Routing the wiring is pretty simple with a main power line and ground coming up from the power source of your liking. Expect a 4-ampere draw. In my case I went right to the fused accessory four pin connector on the Dyna. The right bar heater wiring passes through the handlebar to the left side (with the help of an included snake). The switch wiring, heaters and main power line are all joined together at the left side of the bar with sealed compression type connectors. The wiring is stuffed into the bar end along with the heater element and its pretty much done. The element by the way is a springy foil material that is inserted into the bar end. It heats the bar ends from the inside out. The real beauty of this setup is how everything looks factory done. The original OEM grips can be retained since the heating element slides into the bar and is hidden away. There are no unsightly wires dangling off the grips and best of all, the switch is built into a new clutch lever half clamp assembly. It’s a really slick nice looking setup. The only real work that’s involved is drilling a 5/16 inch hole through the grooved part of the handlebar to pass some wires through. It’s not a big deal if you can handle a drill. A rubber grommet seals the hole and wires that run through it. That’s it. Now kudos for the Heat Demons guys there in Minnesota. I went through the installation instructions step by step. Took my time to do everything 100% with switch and heat tests before it all went together. Once it was all buttoned up I fired up the Dyna for a bar heat up test. I ran through the switch activation a couple of times to watch for the lights going through temperature settings 1 through 4. After shutting down and then coming back to try it again the lights lit then went to dim. They are supposed to dim when you hold the button in for three seconds so I figured they’d gone to dim for whatever reason. After a few minute I noticed no heat. I shut everything down then tried restarting the heaters. Nothing! A few diagnostic tests later I found the micro switch was not passing current. I immediately sent an E-mail of to Choppers-R-Us along with one to Heat Demons. Choppers-R-Us never responded but Heat Demons did within a couple of hours. After a few quick questions they made a heartfelt apology and sent me more than what I needed to get the heaters going again. I offered to send back the bad parts but they said they don’t have enough problems with them to warrant analyzing the bad parts. It doesn’t end there. While I had the company head on one E-mail, the company tech engineer was on the other walking me through what he really thought it could be. I was hoping that he was right so that I could get the heaters going sooner, but it was not to be. The micro switch was faulty. In the end the new parts came priority mail and were put in and I was on the road in no time. The up side of this whole scenario is that I didn’t have to take the whole thing apart, send the parts to them and then wait for new parts. I was using the bike the whole time.
Using the Heat Demons is very simple. A click and press button that matches the Harley Davidson switchgear is built into the replacement clutch lever half clamp. Above it a series of color code LED’s that indicate heat strength one through four. You just keep pressing the button to up the heat level. The LED’s are actually behind a solid clear plastic diffusing bar that make the LED’s blend colors as they go up in level. Very neat and professional looking. The LED’s are bright enough to really stand out in the day and you have the option of going to night mode. Depress the switch for about three seconds and the LED’s will dim right out. They are low enough to see well but not distracting. The Demons do take a few minutes to warm up. Iv ridden bikes with the heaters built right into the grip and they also take a little bit to come up to a nice heat. The Demons of course take a little longer since they heat through the handlebar and then grip. The difference in time up to temperature is not a great deal and when you consider how clean the grip installation is, it suddenly becomes a non-issue. Like I said, I’m using OEM grips and unless you took notice of the additional switch you wouldn’t know that there were heated grips on the bike. Rideing in cool weather is much nicer with the heated grips. They are temperature controlled through four levels so you can set the heat for your desired comfort. I made the mistake of putting them at full heat on my first ride and after a few minutes I was searching for cool spots on the grips by moving my hands in and out. Duh.. I finally realized that all I had to do was turn them down. In forty degree, drizzly, overcast weather the Heat Demons only need to be run at level one. To get up to level four you really need to be down below freezing otherwise you can cook your hands. It’s really nice getting off the bike or coming to stop lights and not dropping my hands to the engine cases to warm them. The numb, freezing finger days are over with these and I really believe you ride safer when you can maintain good digit dexterity. The weather here now is between freezing and the low forties and I’m riding with un-insulated Elk-Deerskin gloves and very comfortable.
Unbelievable response, obviously the customer service is just as great as the product itself, both a 10 out of 10. Although I will not be riding again, I will be in the company of atv'ers and i will continue to recommend the Symtec hand and thumb warmers and I will be able to pass on to others your quick and informative response.
Once again, thank you very much for your prompt and courteous service. It is refreshing to know that there are companies out there that actually respond to a question and are thoughtful enough to assist someone in need.
Aww... How exciting for this customer - and so wonderful that he wanted to share this with us!!
Today could not be more wonderful! On top of your excellent customer service and a company that is loyal to their customers I just found out that I am going to be a new papa ! Life could not be better . I will recommend your handwarmers to everyone who asks about getting them ! Thanks for the great service . - Chad
A comment from one of our Facebook fans. Thank you Mr. Torres for your review of our product and kind words!
ReplyDelete"Heat Demons are BY FAR the best grip heaters on the market PERIOD! I had them installed when the crappy Harley OEM heaters died after just over a year in service. They were filled with water and were never really got hot. Heat Demons set on the second position are HOT, HOT, HOT! Cannot give them enough applause."
Yarvis Torres - December 17, 2011 at 4:51pm ·
We got a great email from one of our customers today. He received an old kit picked up from a dealer for Christmas that wouldn't fit on his bike. We took care of him quickly, and here's his response:
ReplyDeleteCrystal,
That is awesome... Actually, unbelievable... That type of customer
service is virtually unheard of today. You can be guaranteed that any
future purchases that I make of any product that you sell will be bought
from you guys. I will also be advising all of my friends that have a need
for any of your products that they need to be buying from you.
Once again, thank you so much..
Just curious, some companies have been using YOU TUBE as a means of
providing installation instructions and video. Do you have anything like
that? May be something to think about.
Anywhooo, all the best for 2012..
Lance
We are 100% committed to every customer loving their Heat Demon products. We have real people answering the phone, emails, and Facebook. If you ever have a question on the install, call or email, and we'll respond promptly!
A big thanks to two of our team members, Joe and Crystal, for assisting this customer in our tried and true top-notch fashion!
We came across a couple of GREAT Heat Demon reviews...thought we'd share them. Thank you so much!
ReplyDeleteMy wife loves to ride, but has one problem-- her hands are always cold. ALWAYS. I've tried windshields with extensions over the handgrip area, every cold weather glove know to man, and finally got her a pair of heated snowmobile gloves-- problem FINALLY solved.
But, the gloves are kind of overkill for normal riding around in the spring or at night in the summer, so I was kind of back to square one.
Solution? Symtec Heat Demon Handlebar Grip Warmer's.
http://www.heatdemons.com/Internal-H...Black_p_7.html
I got them on a Group Buy from another forum (I'm a V-Rod guy), and was a little suspicious-- my experiences with heated grips have invariably been a waste of time. It was tough to believe that a 3A/40W system could put out the power to heat the bars and grips-- especially since I was going to be installing metal and rubber Performance Machine Contour grips on Wife's bike at the same time. However, they had good reviews on the V-Rod forum, and after talking to the guy who sells them (and watching the install video on youtube) I took a chance.
The kit you get includes everything you will need for the install. The instructions and attention to detail were excellent-- they even included a grommet for the bar and a plastic snake to help fish the wires.
You have to drill one small hole in the very bottom of the left bar (right in the dimple). Once you're done, you can't tell they're there-- you have one sheathed black wire that runs into the main wiring harness under the tank, and it blends in next to the clutch line. Wiring is a bit of a challenge, but that's mostly due to the limited space under the tank. The control head replaces the clutch perch and looks factory installed. There are four levels of heat as well as dimming capability.
Does it work? Wow. Yes. I was very impressed, and my wife is blissed out! I wouldn't have believed it-- she rode yesterday in about sixty degree weather-- thin summer-weight gloves and she had it on the second setting-- her hands were toasty for the entire ride and that made for a Happy Wife.
Hand's down recommended. These probably won't save your hands when you're down into the 20-30's, but they're pretty slick for anything in the 40's or above. It takes a few minuts for the grips to warm up since you have to heat a lot of metal (bar and grip)-- I'd expect them to work even better with stock rubber grips.
Overall, I'm VERY impressed. Anything that makes Wife happier and makes her enjoy riding more gets big, BIG thumbs up.
Cheers--
R.
http://xlforum.net/vbportal/forums/showthread.php?postid=3910402
A Reply to the comment above:
DeleteI'll second that recommendation. I installed them in January and they work very well. The only issue I had was (me) getting them wired for power. Initially I had wired them inline with a fuse to the battery, but kept forgetting to turn them off Now they go with the key
http://xlforum.net/vbportal/forums/showthread.php?postid=3910402
Arctic Bikers Buddy
ReplyDeleteI’m going to get right to the point with this review. Heat Demons, for as well as they work, for as good as the final installation looks and for the ease of use have to take a back seat to the manufacturers customer service.
I bought a set of Heat Demons through Choppers-R-Us (name made up BTW) after trying out a couple of other different models. Believe me, unless you have a big fairing to hide ungodly large, clumsy looking switches into, just bite the bullet and buy Heat Demons. The Heat Demons showed up packaged nicely and sat under my desk for a couple of weeks. On one of those cold lazy autumn days with hot coffee and cold fingers I went out and did the installation.
Installation was straight forward with the instruction sheet giving two sets of how-to’s in case you want to do it on the bike or prefer to remove the handle bars. Routing the wiring is pretty simple with a main power line and ground coming up from the power source of your liking. Expect a 4-ampere draw. In my case I went right to the fused accessory four pin connector on the Dyna. The right bar heater wiring passes through the handlebar to the left side (with the help of an included snake). The switch wiring, heaters and main power line are all joined together at the left side of the bar with sealed compression type connectors. The wiring is stuffed into the bar end along with the heater element and its pretty much done. The element by the way is a springy foil material that is inserted into the bar end. It heats the bar ends from the inside out.
The real beauty of this setup is how everything looks factory done. The original OEM grips can be retained since the heating element slides into the bar and is hidden away. There are no unsightly wires dangling off the grips and best of all, the switch is built into a new clutch lever half clamp assembly. It’s a really slick nice looking setup. The only real work that’s involved is drilling a 5/16 inch hole through the grooved part of the handlebar to pass some wires through. It’s not a big deal if you can handle a drill. A rubber grommet seals the hole and wires that run through it. That’s it.
Now kudos for the Heat Demons guys there in Minnesota. I went through the installation instructions step by step. Took my time to do everything 100% with switch and heat tests before it all went together. Once it was all buttoned up I fired up the Dyna for a bar heat up test. I ran through the switch activation a couple of times to watch for the lights going through temperature settings 1 through 4. After shutting down and then coming back to try it again the lights lit then went to dim. They are supposed to dim when you hold the button in for three seconds so I figured they’d gone to dim for whatever reason. After a few minute I noticed no heat. I shut everything down then tried restarting the heaters. Nothing! A few diagnostic tests later I found the micro switch was not passing current.
I immediately sent an E-mail of to Choppers-R-Us along with one to Heat Demons. Choppers-R-Us never responded but Heat Demons did within a couple of hours. After a few quick questions they made a heartfelt apology and sent me more than what I needed to get the heaters going again. I offered to send back the bad parts but they said they don’t have enough problems with them to warrant analyzing the bad parts. It doesn’t end there. While I had the company head on one E-mail, the company tech engineer was on the other walking me through what he really thought it could be. I was hoping that he was right so that I could get the heaters going sooner, but it was not to be. The micro switch was faulty. In the end the new parts came priority mail and were put in and I was on the road in no time. The up side of this whole scenario is that I didn’t have to take the whole thing apart, send the parts to them and then wait for new parts. I was using the bike the whole time.
....Continued:
DeleteUsing the Heat Demons is very simple. A click and press button that matches the Harley Davidson switchgear is built into the replacement clutch lever half clamp. Above it a series of color code LED’s that indicate heat strength one through four. You just keep pressing the button to up the heat level. The LED’s are actually behind a solid clear plastic diffusing bar that make the LED’s blend colors as they go up in level. Very neat and professional looking. The LED’s are bright enough to really stand out in the day and you have the option of going to night mode. Depress the switch for about three seconds and the LED’s will dim right out. They are low enough to see well but not distracting.
The Demons do take a few minutes to warm up. Iv ridden bikes with the heaters built right into the grip and they also take a little bit to come up to a nice heat. The Demons of course take a little longer since they heat through the handlebar and then grip. The difference in time up to temperature is not a great deal and when you consider how clean the grip installation is, it suddenly becomes a non-issue. Like I said, I’m using OEM grips and unless you took notice of the additional switch you wouldn’t know that there were heated grips on the bike.
Rideing in cool weather is much nicer with the heated grips. They are temperature controlled through four levels so you can set the heat for your desired comfort. I made the mistake of putting them at full heat on my first ride and after a few minutes I was searching for cool spots on the grips by moving my hands in and out. Duh.. I finally realized that all I had to do was turn them down. In forty degree, drizzly, overcast weather the Heat Demons only need to be run at level one. To get up to level four you really need to be down below freezing otherwise you can cook your hands. It’s really nice getting off the bike or coming to stop lights and not dropping my hands to the engine cases to warm them. The numb, freezing finger days are over with these and I really believe you ride safer when you can maintain good digit dexterity. The weather here now is between freezing and the low forties and I’m riding with un-insulated Elk-Deerskin gloves and very comfortable.
http://www.epinions.com/review/Heat_Demons_Grip_Warmers/content_452124249732?sb=1
DeleteAnother happy customer!
ReplyDeleteCrystal,
Unbelievable response, obviously the customer service is just as great as the product itself, both a 10 out of 10.
Although I will not be riding again, I will be in the company of atv'ers and i will continue to recommend the Symtec hand and thumb warmers and I will be able to pass on to others your quick and informative response.
Once again, thank you very much for your prompt and courteous service.
It is refreshing to know that there are companies out there that actually respond to a question and are thoughtful enough to assist someone in need.
Hope you have a nice day and take care.
Dan
(Halifax, Nova Scotia)
Aww... How exciting for this customer - and so wonderful that he wanted to share this with us!!
ReplyDeleteToday could not be more wonderful! On top of your excellent customer service and a company that is loyal to their customers I just found out that I am going to be a new papa ! Life could not be better . I will recommend your handwarmers to everyone who asks about getting them ! Thanks for the great service .
- Chad